

Following a major disaster, first responders who provide fire and medical services will not be able to meet the demand for these services. Factors as number of victims, communication failures, and road blockages will prevent people from accessing emergency services they have come to expect at a moment's notice through 911. People will have to rely on each other for help in order to meet their immediate life saving and life sustaining needs.
One also expects that under these kinds of conditions, family members, fellow employees, and neighbors will spontaneously try to help each other. This was the case following the Mexico City earthquake where untrained, spontaneous volunteers saved 800 people. However, 100 people lost their lives while attempting to save others. This is a high price to pay and is preventable through training.
If we can predict that emergency services will not meet immediate needs following a major disaster, especially if there is no warning as in an earthquake, and people will spontaneously volunteer, what can government do to prepare citizens for this eventuality?
First, present citizens the facts about what to expect following a major disaster in terms of immediate services. Second, give the message about their responsibility for mitigation and preparedness. Third, train them in needed life saving skills with emphasis on decision making skills, rescuer safety, and doing the greatest good for the greatest number. Fourth, organize teams so that they are an extension of first responder services offering immediate help to victims until professional services arrive.
The Community Emergency Response Team concept was developed and implemented by the Los Angeles City Fire Department (LAFD) in 1985. The Whittier Narrows earthquake in 1987 underscored the area-wide threat of a major disaster in California. Further, it confirmed the need for training civilians to meet their immediate needs. As a result, the LAFD created the Disaster Preparedness Division with the purpose of training citizens and private and government employees.
The training program that LAFD initiated makes good sense and furthers the process of citizens understanding their responsibility in preparing for disaster. It also increases their ability to safely help themselves, their family and their neighbors. The Federal Emergency Management Agency (FEMA) recognizes the importance of preparing citizens. The Emergency Management Institute (EMI) and the National Fire Academy adopted and expanded the CERT materials believing them applicable to all hazards.
The CERT course will benefit any citizen who takes it. This individual will be better prepared to respond to and cope with the aftermath of a disaster. Additionally, if a community wants to supplement its response capability after a disaster, civilians can be recruited and trained as neighborhood, business, and government teams that, in essence, will be auxiliary responders. These groups can provide immediate assistance to victims in their area, organize spontaneous volunteers who have not had the training, and collect disaster intelligence that will assist professional responders with prioritization and allocation of resources following a disaster. Since 1993 when this training was made available nationally by FEMA, communities in 28 States and Puerto Rico have conducted CERT training.
FEMA supports CERT by conducting or sponsoring TTT's for members of the fire, medical, and emergency management community. The objectives of the TTT are to prepare attendees to promote this training in their community, conduct TTT's at their location, conduct training sessions for neighborhood, business and industry, and government groups, and organize teams with which first responders can interface following a major disaster.
CERT is about readiness, people helping people, rescuer safety, and doing the greatest good for the greatest number. CERT is a positive and realistic approach to emergency and disaster situations where citizens will be initially on their own and their actions can make a difference. Through training, citizens can manage utilities and put out small fires; treat the three killers by opening airways, controlling bleeding, and treating for shock; provide basic medical aid; search for and rescue victims safely; and organize themselves and spontaneous volunteers to be effective.
The Walnut Creek Citizen Corps Council uses CERT to help residents fulfill the council mission of "Helping Others Help Themselves to Prevent, Prepare and Prevail in the Event of Emergency." In partnership with the City of Walnut Creek and the Contra Costa Fire District, Walnut Creek CERT follows the FEMA-approved 20-hour training to teach people basic disaster preparedness, utility control, disaster medicine and light search and rescue. Classes include lectures and hands-on exercises. CERT graduates are given opportunities for continuing education throughout each year, sponsored by the Walnut Creek Citizen Corps Council. Working in coordination with Contra Costa Fire Protection District.
Walnut Creek CERT is coordinated by Gayle Vassar, the city Community Relations Manager. There's a lot more information available about CERT at: www.citizencorps.gov/cc/showCert.do?cert&id=18542.
Local government prepares for everyday emergencies. However, there can be an emergency or disaster that can overwhelm the community's immediate response capability. While adjacent jurisdictions, State and Federal resources can activate to help, there may be a delay for them getting to those who need them. The primary reason for CERT training is to give people the decision-making, organizational, and practical skills to offer immediate assistance to family members, neighbors, and associates while waiting for help. While people will respond to others in need without the training, the goal of the CERT program is to help people do so effectively and efficiently without placing themselves in unnecessary danger.
A success story about CERTs comes from events during the wildfires in Florida. The Edgewater CERT helped emergency management and the fire department personnel by assisting with evacuation; handling donations; preparing food for firefighters; and answering the phone while the professionals were fighting the fire. This is a great example of CERT members and response personnel working together for the benefit of the community.
What are some of the likely groups for CERT Training?
If you or someone you know would make a good CERT team member, email cert@walnut-creek.org and get on the class mailing list. The next team training will be held on Wednesdays at 6:30 p.m. to 10 p.m. from April 18 thru May 23 at Tony LaRussa's Animal Rescue Foundation, 2890 Mitchell Drive, Walnut Creek, CA 94598. Pre-registration is required; phone 925-356-2556. There is a $25.00 fee for the class.